Great design and ...
DontLike2Shop
12/26/2019
As I mentioned the design is spot on, however when you are on the phone with someone it picks up the noise around you but not your voice. The battery life is terrible, will last max 2hrs and sometimes it has issue connecting.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Mic are real bad
Al Baby
6/10/2019
when i talk on it no one can hear me . The Mic really bad. i have to switch to my $25 bluetooth and sound better
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Landed in the trash bin next day
Borga
3/29/2019
Got this as an add on for S9. Samsung is great with phones, but accessories... even my ten bucks earbuds sounds better.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Left earbud won't charge
sweets55
3/15/2019
I know these are old but I didn't use them all that much and the left earbud won't charge and I was just a little over the warranty. Can anything be done?
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
These are a waste of money!
Diva4lyfe
1/18/2019
I brought these because I was so happy that Samsung decided to come out with earbuds. I have been a dedicated Samsung customer for years, but after getting these I was very disappointed. The battery does not last long at all.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
I used to love these
DaddyTech
1/6/2019
I purchased two of these and recommended to countless others.
They used to be great, but now the batteries only last about 20-30 minutes at the most. I am using these in standalone mode, no Bluetooth.
And these did not come with a cleaning kit or instructions, so for a while, I could not hear out of one bud. I have since removed the clogged ear bud mat.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Worst product
Steliosbogdan
11/7/2017
Junk product .Quality 0 . Just 15 days for return ?
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Great Design, Poor Execution
Samsung4251
10/13/2017
Design: A
These earbuds are great in theory; the combination of features, sound, look, and fit are what you'd expect out of a pair of earbuds for the price.
Execution: D
The overall performance is absolutely not what you'd expect out of a pair of earbuds for the price. Bluetooth problems, battery life, and changing issues are some of the specifics I will elaborate on below.
Fit: B+
As far as in-ear headphones, these fit great. I have odd ears; I use the small tips for my right ears and the medium tips for another, so the option to switch them is nice. That being said, I have never liked the in-ear design. I prefer designs that don't rely on the tip being wedged in your ear canal. These can become uncomfortable after prolonged periods of time, but I have never worn a pair of in-ear headphones where this was not the case.
Sound: B+
If you're a true audiophile, you're probably not looking at bluetooth headphones. If you're not, the sound is definitely good enough. Like most bluetooth headphones, you're losing some of the extreme highs and lows, but everything you do get is pretty crisp and clear.
Battery: D
The battery life in these is terrible, and is probably their worst feature. I've had them last as little as an hour, usually get close to 2 hours before the 10% warning when listening on my phone. You can double the life by using the built in storage, but this limits you to preloaded music that you can only shuffle. The charging case will charge them back up pretty quickly, but it's still annoying to take them out for half an hour while you let them charge. Plus it's not too hard to wear the charging case out during the day too if you listen to music a lot.
Charging Case: B
As mentioned before, they charge the earbuds relatively quickly. However, sometimes they won't charge if they're not sitting in there right. The good news is the charging lights will let you know this is the case, and you can just take them out and put them back in and you'll be good to go. The bad news is it takes a 10-15 seconds for them to start blinking, so there's a good chance they'll be in your pocket out of sight before you see the blinking lights. I will admit that since I use different size tips for mine, I may experience this problem more so than others.
Bluetooth: C-
Range doesn't seem to be an issue; you can get up and walk to another room and have uninterrupted connection. It seems to be rapid movements, particularly biking, that mess up the connection. This is pretty annoying for me as I bike a lot. Other random connection interruptions happen sometimes, though it's seldom. You just stick them back in the case and take them back and they'll be good to go.
Heartbeat Sensor: A+
Take this with a grain of salt, I've only used it a couple times because I'd prefer to spare my battery, but I have had no issues with the heartbeat sensor, and it's a neat little feature.
Controls: B
They're fairly straightforward. Sometimes you hit something you don't mean to, but they're definitely a helpful feature
Storage: B
Plenty of storage, which is good. Having to listen to your music on shuffle is not so good.
Overall: C
Good headphones in the grand scheme of things, but not sure if they're worth the price.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
battery life
grimmjoww
8/13/2017
great product just wish the battery would last longer.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
good enough
NinaPark
5/17/2017
the earbuds are a little hard to put on, but once you get the hang of it, it is pretty easy..
In the package, there are three sizes of the fitting ear hook, try everyone to see which is more comfortable for you.. battery last about 3 hours i think.. using it all the time.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
NOT USER FRIENDLY
Scot123
12/27/2016
Received these as a gift. It's hard to be this upset with something you get for free.
When you run android on your phone they're pretty easy to get set up for starters.
Essentially you can turn them on. Bluetooth works well and sound quality is okay.
Try downloading the PC manager so I can do the update for the earbuds like it recommended, and the PC manager won't connect to my earbuds. Try uninstalling and reinstalling, the PC software, no dice.
Also the "Ambient Noise" function is not good. Delay is miserable and for some reason it doesn't come in on the right headphone. Probably just microphone issues.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Great product overall
prodigalsean
9/2/2016
I love them - in the gym these are perfect - the sound quality is great. Fitness features are meh...
The bluetooth drains the battery and isnt so useable but you can get by with the internal storage...
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value